Federation House Commitment (FHC) - Actions and case studies

Building teams and involving staff

When introducing a water efficiency programme it is important that everyone in the company is involved, to ensure it is successfully integrated into the company culture.

Senior management need to be committed to the programme, but for it to succeed everyone in the company needs to support it, and one of the ways to do this is to ensure ownership. The key point is to harness the powerful motivator 'involvement creates ownership'.

Initially the most effective way of achieving involvement is to recruit teams to carry out specific projects. Teams can be used to:

  • carry out surveys to identify problem areas;
  • brainstorm particular problems to develop solutions;
  • select the most feasible ideas; and
  • implement the selected opportunities.

Ideally, teams should be cross-functional; people with different roles and experiences will bring different skills and ideas, and will ensure a wider buy-in to the programme. This is particularly helpful if reducing water in one area of the company requires action from staff in other areas. Typically, small teams of four to eight people work well when instigating data surveys and reviewing ideas. Going forward the team structure should not remain static, and teams will tend to grow as opportunities are identified. As teams grow larger they may need to split into a number of specific project or implementation teams.

Team working will also lead to the identification of ongoing opportunities for cost savings.

At first people may be reluctant to provide ideas so it is important to have clear and encouraging communications that:

  • explain the project;
  • ask for input;
  • explain how decisions will be made and be open about why some ideas are to be implemented and others are not;
  • involve a variety of people in the discussions;
  • communicate progress; and
  • give ownership to people who can make a difference. apetito has found team working and complete company involvement especially beneficial, as shown in the following case study.

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Last reviewed: 08 Sep 2010