Case Study: Unilever UK

Vitality in Action Programme

Unilever's Health & Vitality programme has three main components for employees:

  • MiLife remote online behavior change tool to increase physical activity, maintain weight or assist in weight loss
  • Nutrition tool and intervention programme
  • GCC – Global Corporate Challenge

Unilever Vitality in action ProgrammeMiLife is a remote online behaviour change tool, which increases physical activity, maintains weight or assists in weight loss as well as offering continued support. Engagement with the tool was high, with 91% retention, and an impressive 74% of users went on to register for an ongoing programme.

The engagement with the website, employee activity levels and the weight of all users were monitored throughout, and the mean activity level recorded throughout the programme was 173 minutes of moderate/high activity per week. Employees also reported significantly improved overall sleep quality, both in terms of the hours of actual sleep achieved, supported by the ease of both maintaining attention and/or enthusiasm for everyday tasks.

The nutrition tool and intervention programme is an online tool for individuals, which was supported by an awareness-raising campaign that took place at Unilever's five higher health risk sites. Up to 254 employees used the tool, and were given specific information on how to address their lifestyle risk by improving nutritional practices.

Additional support is provided to employees via Lunch'n'Learn sessions at each site, facilitated by in-house Unilever nutritionists. The content is specifically focused on encouraging people to take action to improve their health through eating good food. The lunches are sponsored by site management, and the on-site catering teams have partnered with Occupational Health to provide the healthiest lunch offerings, with illustration of nutritional content such as fibre, fat, sugar and salt.

Also through the Lunch'n'Learns, the partnerships between the site leadership teams, Occupational Health, and catering have been strengthened, which in turn has led to an overhaul of on-site food provision via changes in the restaurants. The catering changes are being extended nationally, and the Healthy Workplace Catering Project has been commended by the Food Standards Agency as an exemplar of best practice.

The Global Corporate Challenge (GCC) is a team-building and incidental activity programme where teams work to support, encourage and motivate each other to exercise. Individuals wear a pedometer to record their daily step count, which they then enter into GCC website. The site converts this total to a kilometre/mile distance, and plots the teams' progression on a virtual tour of the world. A total of 203 employees participated, and from the beginning, all participants increased their daily steps to an average of 11,200 steps per day.

In addition, Unilever introduced other national provisions during 2008, such as a new Health and Vitality Communications Strategy across all UK & I sites; Site Vitality Steering Groups; Health Awareness Modules at all sites; and standardisation of the on-site gym management reporting.

From 2009, the Occupational Health-led Vitality Programme has evolved into a business-led initiative called Fit Business, which will create an environment for our employees to help make small changes that will improve their health. Fit Business is about giving people the resources they need to make informed decisions, creating an environment that makes healthy choices easier, and offering incentives to make small changes and sticking to them.


This case study is featured in our booklet Workplace Wellbeing: The Food Industry in Action (pdf, 1.2Mb) . Unilever UK is a member of FDF's Workplace Wellbeing Group.

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Last reviewed: 25 Mar 2009