FDF Event

FDF Training: Account Management


FDF Member £495.00

Non Member £495.00

All prices exclude VAT.


Account Management Training

Managing an account well can be both challenging and demanding.  You can seem accountable for everything and responsible for nothing!

Businesses change their demands and targets; people and roles change with increasing frequency. What worked yesterday might not work today. Through a real insider’s view, we reveal what it takes to be a high performing Account manager.

  • What makes a great Account Manager.
  • The role of the Buyer and Account Manager
  • Time management in retail.  How to be really efficient and effective.
  • Linking 2 businesses.  Being on both sides 
  • Building the relationship.  Active Listening. Emotional Intelligence
  • Questioning skills.  How to build your knowledge, fast.
  • Creating Sustainable Impact
  • Making it personal - Knowing your buyer and what makes them tick?

For more info see agenda section

Save 5% when you book two workshops, save 10% when you book 3.

Other courses available:

  • Retail Negotiation, 15th November 2018
  • Commercial Management, 15th January 2019

Organiser: Nana Mensa, 02074207126, nana.mensa@fdf.org.uk