Job Vacancies

Current vacancies at Food and Drink Federation (FDF).

IT Systems Support

Job Type: Full time, 12 Month Fixed-term Contract

Opportunity

The Food and Drink Federation (FDF) is the voice of the UK food and drink industry - the largest manufacturing sector in the country. We help our members operate in an appropriately regulated marketplace to maximise their competitiveness. We communicate our industry's values and concerns to Government, regulators, consumers and the media. We also work in partnership with key players in the food chain to ensure our food is safe, affordable and nutritious and that consumers can have trust in it.

FDF Benefits

FDF offers an excellent employee benefits package to its employees – a pension scheme, life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers and a twice a week fruit drop. After successful completion of a 6-months' probationary period, employees will be entitled to an interest-free season ticket loan, gym subsidy, childcare vouchers and private health insurance.

Job Purpose

Working under guidance from the IT Manager, the IT Systems Support role is maintaining and supporting the IT systems in place at FDF, FDF Scotland (FDFS) and office members at 10 Bloomsbury Way.

This includes 1st to 3rd line support on laptops, servers, network infrastructure, Citrix Virtual infrastructure, office AV, photocopiers, telephony and mobile devices that are used both on and offsite.

In addition to maintaining the IT infrastructure, the position has responsibility for the IT Helpdesk, user documentation and video-conferencing/webinar events.

Principal Accountabilities

IT Helpdesk

  • Be the first point of call for FDF IT support, escalating to the IT Manager when necessary
  • Provide IT support to FDF, FDFS and FDF office members with day-to-day technical requests
  • Provide IT support to all users of the Citrix virtualised desktop infrastructure including escalation to 3rd party support
  • Set up audio and visual equipment for FDF events and meetings both on and offsite
  • Day to day running of the Helpdesk ticketing system
  • Provide new staff IT inductions and training on the IT systems
  • Offer hands-on training to both new and existing members of staff on hardware and software in use at FDF
  • Ensure SLAs are enforced through the use of helpdesk reports and the category system
  • Assist the IT Manager in ensuring that the Comms and Server room are kept neat and tidy

System Administration

  • Setup, configure, install and maintain laptops, monitors and any tablet devices
  • Prepare and install new laptops through imaging technology such as WDS
  • Maintain and patch the mobile devices using Maas360 Mobile Device Management
  • Setup and maintain the Mitel hosted telephone system and the Mitel Reception Console
  • Perform server administration tasks using tools such as Active Directory, Group Policy, PowerShell and Windows Hyper-V Management
  • Perform client management using Office 365 including the Admin Portal, Exchange Admin Centre and Azure Active Directory
  • Keep distribution, security and email groups accurately updated
  • Have a solid understanding and maintain the FDF network, including knowledge of VLANs, patch cabling, switches, routers and VPNs. This includes troubleshooting assistance and fault corrections
  • Install, maintain and troubleshoot networked multifunctional devices. This also includes administration of the printer management agent PaperCut to track and release print jobs.
  • Deliver remote access installations, including the occasional off-sites visits as required. This includes the support of users who work from home or have remote access equipment.
  • Data management of network stored files/folders and email mailboxes
  • Support 'TimeTracker', a web based time tracking application to provide staff a method to report how long was spent on member associations for recharging and management information.
  • Continue Anti-Virus updates for all PCs and Servers, using Sophos Anti-Virus
  • Observe and maintain windows updates using WSUS for all devices on the network
  • Monitor backup procedures and provide fast file restore services when necessary via an external 3rd party
  • Maintain FDF IT systems in the absence of the IT Manager

Remote Meetings & Conference Solutions

  • Responsible for preparing and delivering webinars using the Citrix GoToWebinar platform
  • Provide remote meeting equipment setup and training for both tele and video conferencing. This includes GoToMeeting, WebEx, Skype for Business and BT Meet Me
  • Promote the use of remote meeting software, offering training and demonstration of the latest features and technology on offer to staff and office members

IT Asset Management and Documentation

  • Update and continue to enhance the FDF IT Asset Database (Access), provide essential reports on assets that are offsite, owned by office members and have upcoming warranty expirations
  • Create and manage IT user forms to follow procedures such as equipment hire, new starters and IT charge forms.
  • Write and maintain user guides and other documentation
  • Manage software licence subscriptions which are overseen by the IT Manager

Technology Changes & Personal Development

  • Monitor and provide assistance with ad-hoc research and information gathering of development in IT to keep FDF at the forefront of new technology
  • Improve the FDF IT infrastructure with better monitoring, reporting and analysis tools
  • Revise and develop IT protocols and guidelines
  • Contribute towards the IT Policy, Business Continuity and Disaster Recovery plan and any technology changes at FDF
  • Participate in-house training and/or specialist IT training
  • Develop IT skills and knowledge through on the job and formal training

Additional Duties & Responsibilities

  • Provide website assistance with basic HTML editing for the FDF website
  • Undertake other tasks as directed by the IT Manager
  • Occasionally the post-holder may be required to work outside of FDF's normal office hours in the event of an urgent IT issue, a special project, event support or configuration to the network.
  • Issue staff with security passes.
  • Report on data volumes
  • Skills, Knowledge and Experience

    • Proven IT support experience on 1st-3rd line tasks.
    • Appropriate level of skills and familiarity with Microsoft Office 2016/ Office 365, Windows 7/10
    • Administrator tasks in a server operating system (Server 2008-2012), including Active Directory, Azure Active Directory, Exchange Online and Group Policy
    • Support and administration of Citrix Zen App / Zen Desktop and business telephone systems (prefferably Mitel)
    • Understanding of networks with the ability to troubleshoot and resolve issues
    • Experience in a desktop support environment within a small IT team
    • Apple Mac experience
    • Previous experience of delivering webinars / remote meetings
    • Knowledge of cloud based technologies
    • A team worker with good communication skills and ability to support users of varying IT levels
    • Ability to work on own initiative
    • Manage own workload

    How to Apply

    If you would like to be considered for the position, please apply by sending a CV, covering letter and salary expectations, illustrating why you are best-placed to take on the role. Your application should be sent to Recruitment@fdf.org.uk

    Closing Date

    5.30pm, Friday 25th May 2018

    FDF is an equal Opportunities employer; aiming to recruit a diverse range of talented people our success is directly dependent on the collective contribution and commitment of each member of our staff.


    Senior Executive (Diet and Health)

    Job Type: Full time, Permanent

    Location Central London (Bloomsbury)

    Opportunity

    The Food and Drink Federation (FDF) is the voice of the UK food and drink industry - the largest manufacturing sector in the country. We help our members operate in an appropriately regulated marketplace to maximise their competitiveness. We communicate our industry's values and concerns to Government, regulators, consumers and the media. We also work in partnership with key players in the food chain to ensure our food is safe, affordable and nutritious and that consumers can have trust in it.

    FDF Benefits

    FDF offers an excellent employee benefits package to its employees – a pension scheme, life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers and a twice a week fruit drop. After successful completion of a 6-months' probationary period, employees will be entitled to an interest-free season ticket loan, gym subsidy, childcare vouchers and private health insurance.

    Job Purpose

    To assist the Head of UK Diet and Health in the development and promotion of industry policy in Diet, Health and Nutrition To advise members on scientific, technological and regulatory developments in respect of these policies and to promote industry’s work to wider stakeholders.

    Principal Accountabilities

    • To develop and review policy relating to diet and health, including, but not limited to, the Childhood Obesity Plan, the Welsh Government Obesity Plan, and reformulation work focusing on sugars, energy, saturated fat and salt. This will include liaising and exchanging information and views with relevant interested parties, developing responses to consultations and producing committee papers to meet specified deadlines.
    • To support the Head of D&H in representing FDF’s policies, in respect of the above, to appropriate bodies, notably Government and in particular Public Health England, Welsh Government, retailers, food service and consumer organisations.
    • To help develop and implement a programme of support for small and medium sized businesses to encourage engagement with reformulation work.
    • To assist the Head of D&H in ensuring that internal colleagues up to Director level are adequately briefed on appropriate nutritional matters of concern to FDF, to include contributing to media enquiries and briefing public affairs colleagues.
    • To help communicate FDF policies clearly and accurately, which will include ensuring that the nutrition section on the FDF website is kept up to date, including policy briefings and events calendar as well as writing articles for newsletters.
    • To provide advice to industry, including both trade associations and individual companies. This will also include giving oral updates at various meetings, including deputising for the Head of D&H as appropriate.
    • To provide secretariat to the Nutrition Committee – a committee of nutrition and regulatory managers from member companies.

    Skills, Knowledge and Experience

    This role requires consultation with, and provision of advice to, the food industry, directly to companies and through trade associations, as well as exchanging information and views with Government and a wide range of other organisations and groups. This requires an ability to understand, discuss and explain the detail and implications of policies with both technical experts and non-scientists.

    The role also requires good administrative ability, including providing effective secretariat to committees.

    Essential

    • Knowledge of food policy as it relates to diet, health and nutrition, and the food industry.
    • Proven written and oral communication skills to a range of audiences
    • Ability to prioritise a range of tasks and work to tight deadlines.
    • Self-motivation with ability to work on own initiative.
    • Ability to work flexibly and cope with change.
    • Degree educated or equivalent in nutrition, dietetics, food technology, food science or related subject.

    Desirable

    • Registered dietitian, associate or registered nutritionist.
    • Committee secretariat experience.
    • Experience of working for a trade association or similar member-led organisation.
    • Experience of working with the food industry

    How to Apply

    If you would like to be considered for the position, please apply by sending a CV, covering letter and salary expectations, illustrating why you are best-placed to take on the role. Your application should be sent to Recruitment@fdf.org.uk.

    Closing Date

    5.30pm, Friday 20th April 2018

    FDF is an equal Opportunities employer; aiming to recruit a diverse range of talented people our success is directly dependent on the collective contribution and commitment of each member of our staff.

     



    Head of Corporate Affairs

    Job Type: Full time, 10 Month Fixed-term Contract

    Location Central London (Bloomsbury)

    Opportunity

    The Food and Drink Federation (FDF) is the voice of the UK food and drink industry - the largest manufacturing sector in the country. We help our members operate in an appropriately regulated marketplace to maximise their competitiveness. We communicate our industry's values and concerns to Government, regulators, consumers and the media. We also work in partnership with key players in the food chain to ensure our food is safe, affordable and nutritious and that consumers can have trust in it.

    FDF Benefits

    FDF offers an excellent employee benefits package to its employees – a pension scheme, life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers and a twice a week fruit drop. After successful completion of a 6-months' probationary period, employees will be entitled to an interest-free season ticket loan, gym subsidy, childcare vouchers and private health insurance.

    Job Purpose

    To lead FDF's engagement across all areas of external/ corporate affairs at Westminster, Wales and EU level which:

    • positions the organisation as the most relevant and authoritative voice for the industry;
    • manages, informs and influences stakeholders on the main industry priorities
    • provides a proactive and reactive media voice on both priority and breaking issues
    • develops and delivers programme of public and stakeholder engagement on:
      • Brexit
      • Industrial strategy and
      • health and wellbeing mission;
    • supports FDF engagement in Brussels;

    Principal Accountabilities

    Communications Planning and Delivery

    • To develop and deliver a co-ordinated stakeholder engagement strategy for FDF by engaging members and their representatives so it has their support;
    • To work with the Media Manager in delivering the strategy and consistent messaging on key priorities across the media and public affairs channels
    • Understand and manage key industry risks, ensuring FDF and members are kept abreast of Government developments
    • To contribute to raising the FDF's profile and ensuring that members can see the added value
    • To work with Corporate Affairs Director to track FDF's reputation and that of the wider industry

    Stakeholder Management

    • To drive and deliver effective stakeholder mapping, engagement and prioritisation
    • Representing FDF on external platforms and, as appropriate, in the media
    • To identify relevant engagement opportunities for the Director General and other senior members of FDF to raise their profiles and the profile of the organisation;
    • To ensure that the client database is accurate and fit for stakeholder-management purposes.

    Media relations

    • To oversee the work of the Media Manager and team members to ensure FDF's position is well represented to the media at all times
    • To cultivate and manage relations with journalists with the aim of raising FDF and the industry's profile
    • Ensure the media team provide a 24-hour on call media service for FDF, so we are able to communicate FDF's position to the media/public at all times.

    EU Presence

    • To maintain an effective FDF presence in Brussels, delivering communications outcomes and initiatives and working with FoodDrinkEurope.
    • To lead FDF's engagement with the European Commission and MEPs;

    Events and Conferences

    • To assist with the planning, logistics and delivery of public affairs events, including Parliamentary events and party conference programme
    • Supporting FDF's Commercial agenda through media and public affairs input

    Consultancy

    • To provide consultancy public affairs services for allied associations and other industry bodies subject to contracts/agreements.

    Managing a high-performing team

    • Managing the workflow and output of the Public Affairs and Media teams (6 people in total)
    • Line managing 3 team members directly (Media Manager, Corporate Affairs Executive and Public Affairs Executive)
    • Developing team members to achieve their full potential

    Corporate Affairs team

    • To work across the Corporate Affairs team as required to support initiatives, campaigns and external events and to provide resource at busy times.

    Skills, Knowledge and Experience

    • Educated to degree level or equivalent experience in a relevant discipline;
    • Successful track record in delivering public affairs and stakeholder engagement programmes
    • Experienced at influencing government in the UK at all levels and has detailed understanding of working of Westminster and Whitehall
    • Knowledge of interplay between Brussels institutions and the EU policymaking process
    • Experienced people manager, with proven track record of developing a high-performing team
    • Robust, self-confident, good interpersonal skills and able to work with people at all levels (including people in very senior positions);
    • Good knowledge of key issues affecting the food and drink manufacturing and wider FMCG;
    • Excellent written and verbal communication skills;
    • Good organisational skills with attention to detail;
    • Able to work as part of a team and be prepared to support others;
    • Able to work flexibly, multi-task, prioritise and have good time management skills;
    • Competent in Microsoft Office including Word, Excel, Powerpoint and Outlook.

    This role will involve the need to occasionally attend events at the weekend or in the evening.

    How to Apply

    If you would like to be considered for the position, please apply by sending a CV, covering letter and salary expectations, illustrating why you are best-placed to take on the role. Your application should be sent to Recruitment@fdf.org.uk.

    Closing Date

    5.30pm, Friday 13th April 2018

    FDF is an equal Opportunities employer; aiming to recruit a diverse range of talented people our success is directly dependent on the collective contribution and commitment of each member of our staff.


    Last reviewed: 13 May 2018