Job Vacancies

Current vacancies at Food and Drink Federation (FDF).

 

Corporate Affairs Executive

Job Type Full time, 6 Month Fixed-term Contract

Location Central London (Bloomsbury)

Salary Up to £30k

Job Purpose

This is an exciting opportunity to join the busy Corporate Affairs team at the Food and Drink Federation, the representative body of the UK's largest and most vibrant manufacturing sector. As the industry grapples with the challenges and opportunities of exiting the EU, we are advertising a six- month role to support the Head of Corporate Affairs and Media & Campaigns Manager with FDF's public affairs, media and stakeholder relations strategy.

This role is crucial in liaising between FDF's expert policy teams, member companies, the media and political stakeholders to help communicate our priorities for Brexit, diet and health, industrial strategy, sustainability and food science.

Principal Accountabilities

Political and Media Monitoring

  • To keep abreast of political and media developments affecting food and drink manufacturing, analysing content and providing timely advice to FDF colleagues and member companies on relevant items such as Government announcements and consultations, Parliamentary activity and media campaigns.
  • To assist with the compilation of regular reports and newsletters for FDF colleagues and members, and disseminating intelligence on policy, political and parliamentary developments.

Political and Stakeholder Engagement

  • To assist with the delivery of FDF's public affairs engagement programme at Westminster, devolved government and EU level.
  • To draft briefings, correspondence and stakeholder communications on a wide range of topics for Parliamentarians and key contacts.
  • To proactively seek opportunities to communicate FDF's position, through public events and meetings.
  • To support the team in maintaining an accurate stakeholder management database.

Project Management

  • To assist the team in supporting FDF in its role as Secretariat for the All-Party Parliamentary Group on Food and Drink Manufacturing, co-ordinating meetings and activity throughout the year, and with FDF's subscriptions and memberships.
  • To assist with the planning, logistics and delivery of FDF events, including the annual Parliamentary Reception, Commercial events and other ad hoc events.

Media Relations and Campaigns

  • To handle media queries, seeking advice from specific FDF colleagues as appropriate or external organisations, in consultation with the Media & Campaigns Manager.
  • To develop FDF proactive press releases, position statements, media responses, media plans and Q&As in consultation with Media & Campaigns Manager and FDF colleagues.
  • In liaison with the Media & Campaigns Manager, to plan and progress campaign activity for agreed FDF priorities, such as developing communication solutions, stakeholder resources, planning events, creating web and hard copy and sourcing case studies.
  • To provide advice for member associations, and FDF committees/groups on media issues of concern to FDF and on specific issues relating to their sectors
  • With the other members of the Media Team, to provide a 24-hour on call media service for FDF.

General

  • To assist with any other reasonable duties that may be required by the Media & Campaigns Manager, Public Affairs Manager or Corporate Affairs Director.
  • To develop and maintain an understanding of FDF's work and the needs of members.

Skills, Knowledge and Experience

Essential

  • Educated to degree level or equivalent experience
  • Substantial experience of working within a corporate affairs, political or media environment, preferably with knowledge of the food and drink industry and with some crisis management experience
  • Good understanding of politics and Westminster parliamentary processes
  • Experience of working with politicians and journalists
  • Excellent written and verbal communication skills
  • A persuasive and diplomatic communicator with the ability to handle confidential information sensitively and quickly build trusting relationships with a wide range of individuals
  • Able to work as part of a team and multi-task, with good time management skills
  • A proactive and creative approach
  • Ability to work flexibly and cope with change
  • Good organisational skills with attention to detail
  • Events management experience
  • Able to demonstrate interest in the food and drink sector
  • Competent in Microsoft Office including Word, Excel, Powerpoint and Outlook

FDF Benefits

FDF offers an excellent employee benefits package to its employees – a pension scheme, life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers and a twice a week fruit drop. After successful completion of a 6-months' probationary period, employees will be entitled to an interest-free season ticket loan, gym subsidy, childcare vouchers and private health insurance.

How to Apply

If you would like to be considered for the position, please apply by sending a CV, covering letter and salary expectations, illustrating why you are best-placed to take on the role. Your application should be sent to Recruitment@fdf.org.uk.

Closing Date

5.30pm, Monday 13th November 2017

FDF is an equal Opportunities employer; aiming to recruit a diverse range of talented people our success is directly dependent on the collective contribution and commitment of each member of our staff.

 



Membership Engagement Manager

Job Type Full time, Permanent

Location Central London (Bloomsbury)

Opportunity

The Food and Drink Federation (FDF) is the voice of the UK food and drink industry - the largest manufacturing sector in the country. We help our members operate in an appropriately regulated marketplace to maximise their competitiveness. We communicate our industry's values and concerns to Government, regulators, consumers and the media. We also work in partnership with key players in the food chain to ensure our food is safe, affordable and nutritious and that consumers can have trust in it.

FDF Benefits

FDF offers an excellent employee benefits package to its employees – a pension scheme, life insurance, 25 days annual leave, eye-care vouchers, weekly fruit drop. After successful completion of a 6-months’ probationary period, employees will be entitled to an interest-free season ticket loan, cycle-to-work scheme, childcare vouchers, gym subsidy and private health insurance.

Job Purpose

  • To work with the Head of Membership and Commercial Engagement to drive membership recruitment and retention across all membership categories at FDF.
  • To be responsible for delivery of a membership growth strategy covering sales, marketing and retention.
  • FDF will dramatically expand membership in the next five years as part of its “Richly Imagined Future”. With ambitious revenue targets, this will be an important role within the organisation.

Principal Accountabilities

Member retention through high quality account management

  • To act as a primary contact for members owning the account management function and co- ordinating delivery support by others across FDF when required
  • Deliver excellent customer service to ensure FDF understands and is in touch with the needs of its members
  • Ensure members are aware of FDF’s commercial programme and promote products and services when relevant
  • Develop membership strategies working with colleagues to ensure FDF maximises retention
  • Manage the membership renewal process for all members and categories of membership
  • Continuously review the membership offer to ensure it is fit for purpose

New member acquisition

  • Pro-actively seek new core food and drink members and Professional Affiliate members
  • Work with the Marketing Executive to develop and manage the delivery of campaigns across all channels to recruit new members
  • Manage the target list of FDF prospect member companies on the central contact database
  • Work with the Corporate Services team to ensure that the membership offer is clearly visible through FDF’s website, associated digital channels and events/meetings
  • Research opportunities to promote membership via partnerships or through the networks of FDF Professional Affiliate members
  • Manage all incoming membership enquiries
  • Provide background research on companies

Finances and reporting

  • Accountable to the Head of Membership and Commercial Engagement for the membership budget and update providing regular good quality forecasts
  • Work with the Finance team to ensure that Membership and Finance reporting of membership income is consistent

Delivery of events to support member engagement

  • Delivery of logistics and administrative support for the Sales Directors Forums and Director General Regional Dinners
  • Organise and deliver FDF’s annual Professional Affiliate seminar
  • Support the delivery of member events and meetings when required

Member feedback

  • Champion member feedback in the business
  • Run annual member feedback surveys for food and drink members, Associations and Professional Affiliates
  • Collate feedback from surveys and report results into the leadership team
  • Work with colleagues to ensure actions resulting from customer feedback are implemented to improve the member experience and grow satisfaction

Timely and effective reporting and business planning

  • Run the bi-monthly membership review sessions ensuring senior managers and colleagues have the information required to take decisions
  • Co-ordinate the weekly membership meeting to identify opportunities and risks and deliver appropriate actions as identified
  • Ensure progress is effectively reported and senior managers and colleagues can track progress and assist where required
  • Monitor competing Trade Associations and their membership initiatives
  • Ensure that FDF’s central contact database is updated with membership account management information for all member companies, prospective companies

Database

  • Be an internal champion for the FDF’s central contact database and understand how the database is used throughout the organisation and work with the Corporate Services team (Digital, IT & Management Services) to make continuous improvements
  • Interrogate and analyse the database to support recruitment / retention activities and improve campaign effectiveness
  • Own the key account management data for member companies

Other

  • Maintain a thorough understanding of other member offers in food & drink trade associations

Skills, Knowledge and Experience

Essential

  • Excellent account management skills
  • Confident networker
  • Good negotiation skills
  • Self-starter / pro-active
  • Ability to take suitable decisions and recognition of when to refer up for advice
  • Excellent inter-personal skills
  • Self-confident and motivated
  • Well organised
  • Good time-management with an ability to prioritise tasks
  • Able to communicate well at all levels
  • Good IT skills
  • Experience of database management
  • Able to process information and disseminate accurately
  • Excellent customer service skills in a business to business environment
  • Sound research skills

Desirable

  • Experience in the food and drink sector and a desire to work at the heart of an industry
  • Experience within a Trade Association

How to Apply

If you would like to be considered for the position, please apply by sending a CV, covering letter and salary expectations, illustrating why you are best-placed to take on the role. Your application should be sent to Recruitment@fdf.org.uk.

Closing Date

5.30pm, Friday 12th January 2018

FDF is an equal Opportunities employer; aiming to recruit a diverse range of talented people our success is directly dependent on the collective contribution and commitment of each member of our staff.


Last reviewed: 14 Dec 2017