Job Vacancies
Current vacancies at Food and Drink Federation (FDF).
IT Systems Support
Job Type: Full time, 12 Month Fixed-term Contract
Opportunity
The Food and Drink Federation (FDF) is the voice of the UK food and drink
industry - the largest
manufacturing sector in the country. We help our members operate in an
appropriately regulated
marketplace to maximise their competitiveness. We communicate our industry's
values and concerns
to Government, regulators, consumers and the media. We also work in partnership
with key players
in the food chain to ensure our food is safe, affordable and nutritious and
that
consumers can have
trust in it.
FDF Benefits
FDF offers an excellent employee benefits package to its employees – a
pension scheme,
life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers
and a twice a week
fruit drop. After successful completion of a 6-months' probationary period,
employees will be entitled
to an interest-free season ticket loan, gym subsidy, childcare vouchers and
private health insurance.
Job Purpose
Working under guidance from the IT Manager, the IT Systems Support role is
maintaining and supporting the IT systems in place at FDF, FDF Scotland (FDFS)
and
office members at 10 Bloomsbury Way.
This includes 1st to 3rd line support on laptops, servers, network
infrastructure, Citrix Virtual infrastructure, office AV, photocopiers,
telephony and mobile
devices that are used both on and offsite.
In addition to maintaining the IT infrastructure, the position has
responsibility for the IT Helpdesk, user documentation and
video-conferencing/webinar events.
Principal Accountabilities
IT Helpdesk
- Be the first point of call for FDF IT support, escalating to the IT Manager
when necessary
- Provide IT support to FDF, FDFS and FDF office members with day-to-day
technical requests
- Provide IT support to all users of the Citrix virtualised desktop
infrastructure including escalation to 3rd party support
- Set up audio and visual equipment for FDF events and meetings both on and
offsite
- Day to day running of the Helpdesk ticketing system
- Provide new staff IT inductions and training on the IT systems
- Offer hands-on training to both new and existing members of staff on hardware
and software in use at FDF
- Ensure SLAs are enforced through the use of helpdesk reports and the category
system
- Assist the IT Manager in ensuring that the Comms and Server room are kept neat
and tidy
System Administration
- Setup, configure, install and maintain laptops, monitors and any tablet devices
- Prepare and install new laptops through imaging technology such as WDS
- Maintain and patch the mobile devices using Maas360 Mobile Device Management
- Setup and maintain the Mitel hosted telephone system and the Mitel Reception
Console
- Perform server administration tasks using tools such as Active Directory, Group
Policy, PowerShell and Windows Hyper-V Management
- Perform client management using Office 365 including the Admin Portal, Exchange
Admin Centre and Azure Active Directory
- Keep distribution, security and email groups accurately updated
- Have a solid understanding and maintain the FDF network, including knowledge of
VLANs, patch cabling, switches, routers and VPNs. This includes troubleshooting
assistance and fault corrections
- Install, maintain and troubleshoot networked multifunctional devices. This also
includes administration of the printer management agent PaperCut to track and
release print jobs.
- Deliver remote access installations, including the occasional off-sites visits
as required. This includes the support of users who work from home or have
remote access equipment.
- Data management of network stored files/folders and email mailboxes
- Support 'TimeTracker', a web based time tracking application to provide staff a
method to report how long was spent on member associations for recharging and
management information.
- Continue Anti-Virus updates for all PCs and Servers, using Sophos Anti-Virus
- Observe and maintain windows updates using WSUS for all devices on the network
- Monitor backup procedures and provide fast file restore services when necessary
via an external 3rd party
- Maintain FDF IT systems in the absence of the IT Manager
Remote Meetings & Conference Solutions
- Responsible for preparing and delivering webinars using the Citrix GoToWebinar
platform
- Provide remote meeting equipment setup and training for both tele and video
conferencing. This includes GoToMeeting, WebEx, Skype for Business and BT Meet
Me
- Promote the use of remote meeting software, offering training and demonstration
of the latest features and technology on offer to staff and office members
IT Asset Management and Documentation
- Update and continue to enhance the FDF IT Asset Database (Access), provide
essential reports on assets that are offsite, owned by office members and have
upcoming warranty expirations
- Create and manage IT user forms to follow procedures such as equipment hire,
new starters and IT charge forms.
- Write and maintain user guides and other documentation
- Manage software licence subscriptions which are overseen by the IT Manager
Technology Changes & Personal Development
- Monitor and provide assistance with ad-hoc research and information gathering
of development in IT to keep FDF at the forefront of new technology
- Improve the FDF IT infrastructure with better monitoring, reporting and
analysis tools
- Revise and develop IT protocols and guidelines
- Contribute towards the IT Policy, Business Continuity and Disaster Recovery
plan and any technology changes at FDF
- Participate in-house training and/or specialist IT training
- Develop IT skills and knowledge through on the job and formal training
Additional Duties & Responsibilities
Provide website assistance with basic HTML editing for the FDF website
Undertake other tasks as directed by the IT Manager
Occasionally the post-holder may be required to work outside of FDF's normal
office hours in the event of an urgent IT issue, a special project, event
support
or configuration to the network.
Issue staff with security passes.
Report on data volumes
Skills, Knowledge and Experience
- Proven IT support experience on 1st-3rd line tasks.
- Appropriate level of skills and familiarity with Microsoft Office 2016/ Office
365, Windows 7/10
- Administrator tasks in a server operating system (Server 2008-2012), including
Active Directory, Azure Active Directory, Exchange Online and Group Policy
- Support and administration of Citrix Zen App / Zen Desktop and business
telephone systems (prefferably Mitel)
- Understanding of networks with the ability to troubleshoot and resolve issues
- Experience in a desktop support environment within a small IT team
- Apple Mac experience
- Previous experience of delivering webinars / remote meetings
- Knowledge of cloud based technologies
- A team worker with good communication skills and ability to support users of
varying IT levels
- Ability to work on own initiative
- Manage own workload
How to Apply
If you would like to be considered for the position, please apply by sending a
CV, covering letter and salary expectations, illustrating why you are
best-placed
to take on the role. Your application should be sent to Recruitment@fdf.org.uk
Closing Date
5.30pm, Friday 25th May 2018
FDF is an equal Opportunities employer; aiming to recruit a diverse range of
talented people our success is directly dependent on the collective
contribution
and commitment of each member of our staff.
Senior Executive (Diet and Health)
Job Type: Full time, Permanent
Location Central London (Bloomsbury)
Opportunity
The Food and Drink Federation (FDF) is the voice of the UK food and drink
industry - the largest
manufacturing sector in the country. We help our members operate in an
appropriately regulated
marketplace to maximise their competitiveness. We communicate our industry's
values and concerns
to Government, regulators, consumers and the media. We also work in partnership
with key players
in the food chain to ensure our food is safe, affordable and nutritious and
that
consumers can have
trust in it.
FDF Benefits
FDF offers an excellent employee benefits package to its employees – a
pension scheme,
life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers
and a twice a week
fruit drop. After successful completion of a 6-months' probationary period,
employees will be entitled
to an interest-free season ticket loan, gym subsidy, childcare vouchers and
private health insurance.
Job Purpose
To assist the Head of UK Diet and Health in the development and promotion of
industry policy in
Diet, Health and Nutrition To advise members on scientific, technological and
regulatory
developments in respect of these policies and to promote industry’s work
to wider
stakeholders.
Principal Accountabilities
- To develop and review policy relating to diet and health, including, but not
limited to, the
Childhood Obesity Plan, the Welsh Government Obesity Plan, and reformulation
work focusing on
sugars, energy, saturated fat and salt. This will include liaising and
exchanging information and views
with relevant interested parties, developing responses to consultations and
producing committee
papers to meet specified deadlines.
- To support the Head of D&H in representing FDF’s policies, in respect
of the above,
to appropriate bodies, notably Government and in particular Public Health
England, Welsh
Government, retailers, food service and consumer organisations.
- To help develop and implement a programme of support for small and medium sized
businesses
to encourage engagement with reformulation work.
- To assist the Head of D&H in ensuring that internal colleagues up to
Director level are
adequately briefed on appropriate nutritional matters of concern to FDF, to
include contributing to
media enquiries and briefing public affairs colleagues.
- To help communicate FDF policies clearly and accurately, which will include
ensuring that the
nutrition section on the FDF website is kept up to date, including policy
briefings and events calendar
as well as writing articles for newsletters.
- To provide advice to industry, including both trade associations and individual
companies. This will
also include giving oral updates at various meetings, including deputising for
the Head of D&H
as appropriate.
- To provide secretariat to the Nutrition Committee – a committee of
nutrition and regulatory
managers from member companies.
Skills, Knowledge and Experience
This role requires consultation with, and provision of advice to, the food
industry, directly to
companies and through trade associations, as well as exchanging information and
views with
Government and a wide range of other organisations and groups. This requires an
ability to
understand, discuss and explain the detail and implications of policies with
both technical experts and
non-scientists.
The role also requires good administrative ability, including providing
effective secretariat to
committees.
Essential
- Knowledge of food policy as it relates to diet, health and nutrition, and the
food industry.
- Proven written and oral communication skills to a range of audiences
- Ability to prioritise a range of tasks and work to tight deadlines.
- Self-motivation with ability to work on own initiative.
- Ability to work flexibly and cope with change.
- Degree educated or equivalent in nutrition, dietetics, food technology, food
science or related
subject.
Desirable
- Registered dietitian, associate or registered nutritionist.
- Committee secretariat experience.
- Experience of working for a trade association or similar member-led organisation.
- Experience of working with the food industry
How to Apply
If you would like to be considered for the position, please apply by sending a
CV, covering letter
and salary expectations, illustrating why you are best-placed to take on the
role. Your application
should be sent to Recruitment@fdf.org.uk.
Closing Date
5.30pm, Friday 20th April 2018
FDF is an equal Opportunities employer; aiming to recruit a diverse range of
talented people our
success is directly dependent on the collective contribution and commitment of
each member of our
staff.
Head of Corporate Affairs
Job Type: Full time, 10 Month Fixed-term Contract
Location Central London (Bloomsbury)
Opportunity
The Food and Drink Federation (FDF) is the voice of the UK food and drink
industry - the largest
manufacturing sector in the country. We help our members operate in an
appropriately regulated
marketplace to maximise their competitiveness. We communicate our industry's
values and concerns
to Government, regulators, consumers and the media. We also work in partnership
with key players
in the food chain to ensure our food is safe, affordable and nutritious and
that
consumers can have
trust in it.
FDF Benefits
FDF offers an excellent employee benefits package to its employees – a
pension scheme,
life insurance, 25 days annual leave, cycle-to-work scheme, eye-care vouchers
and a twice a week
fruit drop. After successful completion of a 6-months' probationary period,
employees will be entitled
to an interest-free season ticket loan, gym subsidy, childcare vouchers and
private health insurance.
Job Purpose
To lead FDF's engagement across all areas of external/ corporate affairs at
Westminster, Wales
and EU level which:
- positions the organisation as the most relevant and authoritative voice for the
industry;
- manages, informs and influences stakeholders on the main industry priorities
- provides a proactive and reactive media voice on both priority and breaking
issues
- develops and delivers programme of public and stakeholder engagement on:
- Brexit
- Industrial strategy and
- health and wellbeing mission;
- supports FDF engagement in Brussels;
Principal Accountabilities
Communications Planning and Delivery
- To develop and deliver a co-ordinated stakeholder engagement strategy for FDF by
engaging
members and their representatives so it has their support;
- To work with the Media Manager in delivering the strategy and consistent
messaging on key
priorities across the media and public affairs channels
- Understand and manage key industry risks, ensuring FDF and members are kept
abreast of
Government developments
- To contribute to raising the FDF's profile and ensuring that members can see the
added value
- To work with Corporate Affairs Director to track FDF's reputation and that of
the wider industry
Stakeholder Management
- To drive and deliver effective stakeholder mapping, engagement and prioritisation
- Representing FDF on external platforms and, as appropriate, in the media
- To identify relevant engagement opportunities for the Director General and other
senior members
of FDF to raise their profiles and the profile of the organisation;
- To ensure that the client database is accurate and fit for
stakeholder-management purposes.
Media relations
- To oversee the work of the Media Manager and team members to ensure FDF's
position is well
represented to the media at all times
- To cultivate and manage relations with journalists with the aim of raising FDF
and the industry's
profile
- Ensure the media team provide a 24-hour on call media service for FDF, so we are
able to
communicate FDF's position to the media/public at all times.
EU Presence
- To maintain an effective FDF presence in Brussels, delivering communications
outcomes and
initiatives and working with FoodDrinkEurope.
- To lead FDF's engagement with the European Commission and MEPs;
Events and Conferences
- To assist with the planning, logistics and delivery of public affairs events,
including Parliamentary
events and party conference programme
- Supporting FDF's Commercial agenda through media and public affairs input
Consultancy
- To provide consultancy public affairs services for allied associations and other
industry bodies
subject to contracts/agreements.
Managing a high-performing team
- Managing the workflow and output of the Public Affairs and Media teams (6 people
in total)
- Line managing 3 team members directly (Media Manager, Corporate Affairs
Executive and Public
Affairs Executive)
- Developing team members to achieve their full potential
Corporate Affairs team
- To work across the Corporate Affairs team as required to support initiatives,
campaigns and
external events and to provide resource at busy times.
Skills, Knowledge and Experience
- Educated to degree level or equivalent experience in a relevant discipline;
- Successful track record in delivering public affairs and stakeholder engagement
programmes
- Experienced at influencing government in the UK at all levels and has detailed
understanding of
working of Westminster and Whitehall
- Knowledge of interplay between Brussels institutions and the EU policymaking
process
- Experienced people manager, with proven track record of developing a
high-performing team
- Robust, self-confident, good interpersonal skills and able to work with people
at all levels
(including people in very senior positions);
- Good knowledge of key issues affecting the food and drink manufacturing and
wider FMCG;
- Excellent written and verbal communication skills;
- Good organisational skills with attention to detail;
- Able to work as part of a team and be prepared to support others;
- Able to work flexibly, multi-task, prioritise and have good time management
skills;
- Competent in Microsoft Office including Word, Excel, Powerpoint and Outlook.
This role will involve the need to occasionally attend events at the weekend or
in the
evening.
How to Apply
If you would like to be considered for the position, please apply by sending a
CV, covering letter
and salary expectations, illustrating why you are best-placed to take on the
role. Your application
should be sent to Recruitment@fdf.org.uk.
Closing Date
5.30pm, Friday 13th April 2018
FDF is an equal Opportunities employer; aiming to recruit a diverse range of
talented people our
success is directly dependent on the collective contribution and commitment of
each member of our
staff.
Last reviewed: 13 May 2018