R&R Ice Cream - Case study: Reducing water use

“R&R Ice Cream committed to the FHC because we wished to drive profitability through lowering cost and leading innovation in the European take-home ice cream market. By committing to the FHC, we hope to reduce waste, increase efficiency and profits, and help towards creating a more sustainable future for all.”

Paul Pearcy - Environmental Technician, R&R Ice Cream


What have we done?

Cows R&R Ice Cream, one of the UK's largest ice cream manufacturers (producing brands Nestlé, Skinny Cow, Kelly's, Thorntons, Treats and supermarket own brand), has been focusing on maximising efficiency through the introduction of new technological advances designed to improve water re-use.

A new £1.5 million effluent plant at Leeming Bar begins operation in 2009. The plant uses the latest ultra filtration, reverse osmosis technology and will reduce the effluent's Chemical Oxygen Demand (COD) and suspended solids to zero. The benefits to the company of installing this technology mean that the amount discharged will be reduced by approximately 50% due to re-use, and will yield cost savings of approximately £100,000 to the company.

R&R Ice Cream will use the recycled water in the wash down and cleaning process, which equates to nearly 60% of water usage. By re-using water, R&R Ice Cream is able to reduce its mains water consumption by around 25,000 m3, which will save a further £19,000. Other measures at the Leeming Bar site include the removal of the majority of hosepipes, while dry clean-up techniques, which reduce consumption and the COD load in effluent, are strongly encouraged.

Monitoring and evaluation

R&R Ice Cream has introduced two environmental key performance indicators (KPIs):

  • water efficiency (m3/tonne);
  • effluent load (gCOD/tonne).

The aim of these KPIs is to help the business monitor progress and achieve a target of a 5% reduction.

How joining the FHC helped

Joining the FHC has been instrumental in helping the company take steps towards reducing water. The FHC provided R&R Ice Cream with targeted workshops and advice that helped to highlight areas of potential savings. With the help of the FHC, the company has undertaken a water balance and the results have helped focus staff time and resources. The FHC continues to suggest ideas for monitoring water usage and water savings.

More information

This case study istaken from the The Federation House Commitment - Progress Report: 2009 published in July 2009.