Annual Review 2010: Promoting a British Success Story

Enhancing service for members

With over 1,800 individual registrants for our members' only area, it is essential that our internal communications are effective. We help our members keep up to date through our extensive archive of web-based material. Members can keep abreast of the latest industry issues through the online alert service and a series of online newsletters, such as the Week Ahead.

Food Minister Jim Paice MP and Chair of the Food and Drink Manufacturing APPG John Stevenson MP present the President's Award to United Biscuits at FDF Community Partnership Awards.We re-focused our efforts to ensure we deliver valuable services for our members and in particular our Small and Medium Enterprise (SME) companies. To enable all FDF members to benefit from our knowledge and expertise wherever their location, we launched a series of FDF webinars in 2010. These have covered a range of topical subjects such as health claims legislation and new advertising codes and have been hugely popular. The CEO Forum was also re-launched to give Managing Directors from our SME companies an opportunity to meet informally and discuss the current and future challenges that are affecting their businesses.

FDF's successful Sales Directors' Forum programme provided members with opportunities to meet senior trading directors from Morrisons, the Co-operative, Tesco and Booker. More SME members were encouraged to attend these meetings which strengthened the voice of the group.

Members in Scotland continued to benefit from SFDF's Suppliers' Forum, with key events with companies including 3663, Aldi and Dobbies.

The sector associations and groups managed within FDF continue to use their expertise to provide specific sector representation and information to UK Government, trade, regulatory and enforcement bodies and, in liaison with their European sector associations, to EU political institutions. They also provided advice and information to member companies and external stakeholders on all non-competitive areas affecting the sector. Activities included co-ordinated sector lobbying on the proposed EU Food Information Regulation, providing effective issues management and communicating sector positions to opinion formers.

Our Commercial Partner membership category continues to provide members with a new range of discounts, added value information and services provided by leading companies in the fields of law, accountancy, consultancy, market insight, insurance, communications and software solutions.

FDF is constantly striving to ensure its members get the best possible value from their subscription fee. We operate to highly professional standards of financial management, tracking spending closely and consistently delivering a break even budget, dealing with industry consolidations and other unforeseen events as they occur.

Currently, 85% of FDF's total income is from company members' subscriptions. About 70% of total expenditure relates to staff costs and communications programmes. Building expenses, travel and representation costs, administrative expenses and the subscription to our European body CIAA account for the remainder of the expenditure.

Our priority is to ensure that we demonstrate how the organisation makes a difference for our members and that it does so in an efficient way that makes best use of our available resources.

Next page: A strong voice for the industry in Scotland


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