FDF and Marsh explore product recalls: What's causing them and what's changing?
FDF and Marsh's experts will highlight the latest trends and emerging causes, giving food and drink manufacturers practical insight into where recall problems are arising and what they can learn from incidents across the sector.
What are the main causes of product recalls across food and drink manufacturing, and are the trends changing?
Drawing on claims experience across multiple subsectors, this webinar will explore the issues behind recalls, from allergens, contamination and labelling to foreign bodies, new product development and changes across increasingly complex supply chains.
If you have any questions you would like the speakers to cover, please send across to Luke Morgan.
Key discussion points
- What causes recalls and where incidents originate.
- Challenges in investigating incidents and identifying affected products.
- How businesses can prepare for and manage a recall effectively.
- Practical lessons from real claims.
Speakers
Sarah Crack - Product Recall Specialist, Marsh
Sarah has a law degree and Post Graduate Diploma in Legal Practice.

Selena Kearvell - UK Food and Beverage Industry Leader, Marsh

Nick Pink - Chief Operating Officer, FDF

Agenda
FDF Presentation - Nick Pink
Marsh F&B overview - Selena Kearvell
- Marsh and specialist F&B practice
- Focus on food manufacturers and producers
- Key industry risks
Claims data, trends and case studies – Sarah Crack
- Main causes and origins of recalls
- 2–3 anonymised examples
- Consequences and lessons learned
- Escalation, evidence, traceability, decision-making and root cause
Key takeaways: Practical do’s and don’ts - Selena Kearvell
Q&A